Introduction All Florida Gutters ("we," "us," or "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our home services. Please read this policy carefully. By using our website or services, you agree to the terms described below.

Information We Collect: We may collect the following types of information: Information You Provide Directly: Full name, Home or service address, Email address, Phone number, Payment information (processed securely through third-party processors), Service requests, appointment details, and correspondence. Information Collected Automatically: IP address and browser type. Pages visited and time spent on our website. Referring URLs and device information. Cookies and similar tracking technologies. Information from Third Parties: Referral sources (e.g., Google, Angi, Yelp). Review platforms and social media.

How We Use Your Information: We use the information we collect to: Schedule and perform home services at your property. Send appointment confirmations, reminders, and follow-ups. Process payments and send invoices. Respond to inquiries and customer support requests. Send service updates (with your consent). Send SMS/text messages for appointment reminders or service updates (with your consent). Improve our website, services, and customer experience. Comply with legal obligations.

SMS / Text Message Communications: If you provide your phone number and opt in to SMS communications, you agree to receive text messages from All Florida Gutters related to: Appointment confirmations and reminders. Technician arrival notifications. Follow-up messages and service updates. Message frequency may vary. Standard message and data rates may apply. You may opt out at any time by replying STOP to any text message. For help, reply HELP or contact us at office@allfloridagutters.com or 321-722-7977. Opting out will not affect your ability to receive services. We do not sell or share your phone number or SMS consent with third parties for their own marketing purposes.

How We Share Your Information: We do not sell your personal information. We may share your information with: Service providers who assist us in operating our business (e.g., scheduling software, payment processors, CRM platforms), under confidentiality agreements. Subcontractors or field technicians who perform work at your property Legal authorities if required by law, court order, or to protect our rights. Business successors in the event of a merger, acquisition, or sale of assets.

Cookies and Tracking Technologies Our website may use cookies to enhance your experience. You can control cookie settings through your browser. Note that disabling cookies may affect certain website functionality. We may also use tools such as Google Analytics to understand website traffic and usage patterns.

Data Retention: We retain your personal information for as long as necessary to provide services, maintain business records, and comply with legal obligations. When no longer needed, we securely delete or anonymize your data.

Your Rights and Choices: Depending on your location, you may have the right to: Access the personal information we hold about you. Request correction of inaccurate information. Request deletion of your personal information. Opt out of SMS messages by replying STOP. To exercise any of these rights, contact us at the information below.

Children's Privacy: Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us and we will promptly delete it.

Security: We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Third-Party Links: Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

Changes to This Policy: We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last Updated" date at the top of this page. Continued use of our website or services after changes constitutes your acceptance of the updated policy.